If your computer crashes and you receive an error message stating:A File is Damaged and Needs to Be Recovered you have two options: A) Recover the damaged file. (Slower)Do this is you have attendance data from today you’d like to try to salvage. or B) Replace the Attendance file with the last backup Attendance file. (Faster)This is faster, but […]
For your peace of mind, please be sure you’re backing up your data each evening to a USB flash drive. Here are the steps: When you close the Studio Organizer 7 you’ll be prompted to backup.(Or go to the Wizards menu and select Backup Snapshot.) Click the leftmost button in that dialog box to create a backup folder […]
Are you launching the Studio Organizer but no screens appear? There are a few reasons why the Studio Organizer will open…Windows UsersIf you’ve opened the Studio Organizer and can see it’s icon on the Task Bar, but no Studio Organizer screens or windows are displayed it’s possible the application has been hidden. This is a […]
When Apple released OS X 10.13 they removed code necessary for the Studio Organizer to run on their new operating systems. Unfortunately there is no workaround available and the Studio Organizer will only run on OS X 10.9 through 10.12. With this in mind, if you would like to download the Macintosh version please […]
REGISTERED USERS ONLY Upgrading from Martial Arts Organizer 4 to the Studio Organizer 7 is a multi-step process. Users of the Studio Organizer 5 and 6 can upgrade directly to the Studio Organizer 7, but Martial Arts Organizer 4 is so old, upgrading to the Studio Organizer will require some extra steps. You’ll first upgrade to the […]
If you’re receiving a message when opening the Studio Organizer 6, please click Cancel and disregard this message.Macintosh users will see .htm files on their Desktop. Please delete them.What’s Happening?In October 2016 Dropbox.com changed the way .htm files were shared with users. The Studio Organizer 6 uses .htm files hosted by Dropbox to provide registration information. Version […]
In many cases Technical Support will need to see your data files and duplicate the steps you are performing in order to help you troubleshoot a problem. These instructions will tell you how to do this. Please note: These instructions are for the Studio Organizer 6 & 7 only. DUPLICATING YOUR STEPSFirst, let’s provide the […]
Please note: These instructions are for the Studio Organizer 7 only. Computers are far from perfect (and so are we)! These instructions will tell you the correct way to re-install the Studio Organizer software and transfer your backup data into the new files. Reinstalling the Studio Organizer should ONLY be done when advised by Tech […]
Version 7v20 – Released November 25, 2022Changes to Open Edge payment processing.Added a Decrypt Data button to the Wizards->Data screen. Use this before Upgrading or exporting data.Version 7v19 – Released April 4, 2018Expanded Style/Rank field in the Student Info/Style of Instruction portal if Membership Plan is empty.Added a View button to display the invoice on […]
REGISTERED USERS ONLY Do not follow these instructions if you’re upgrading fromthe Studio Organizer 6.Click here for Upgrading from Version 6 instructions.$50 UpgradeClick Here to Purchase SYSTEM REQUIREMENTSWindows 10Windows 8Windows 7 (SP1)Mac OS X 10.9 or higher4+ Gigs RAM500+ MB available on Hard DriveQuicktime 7 or higheri5 or faster processor recommended IMPORTANT!These instructions include a download […]