If your computer crashes and you receive an error message stating:
A File is Damaged and Needs to Be Recovered
you have two options:
A) Recover the damaged file. (Slower)
Do this is you have attendance data from today you'd like to try to salvage.
B) Replace the Attendance file with the last backup Attendance file. (Faster)
This is faster, but you'll lose today's recorded attendance. Use this is Option A fails, or reports missing or damaged records.
If you see an error message stating a file has been damaged and cannot be opened, don't worry. The recovery procedure will create a new file and salvage as much of your data as possible.
Your Studio Organizer files can become corrupt if you experience crashes, power failures, improper hibernation, or hard drive corruption.
Novice computer users will be over their heads on this one, so please get your computer consultant involved.
Also, please be sure to back up every day!
Do NOT run Scan Disk, Disk First Aid, Norton Utilities or any other type of hard drive maintenance software until after you’ve completed the Recovery procedure.
1) Quit/Exit the Studio Organizer.
2) Hold down these keys while you launch the Studio Organizer: PC Users - Control and Shift, Mac Users - Option and Command (propeller)
3) A Select Damaged File dialog box will appear.
4) Locate the damaged file. It will be in the Data folder inside the Studio Organizer 7 folder on your Desktop. Click on the filename, then click the Select button.
5) A dialog box will appear displaying the recovery progress; rebuilding layouts and indexes, and cleaning up unused space. Small files will take a few minutes, big files may take a few hours, but when it's done you'll see a dialog box giving you a progress report.
6) IMPORTANT! If this dialog box does not say "dropped 0 invalid data blocks" then the recovery procedure was only partially successful, and some of your data was lost. During the recovery routine, any suspicious items in the database are deleted. You could lose entire records, a few fields or entire screens. No one knows what gets deleted. (If this is the case, try Option B.)
7) After a file has been recovered, the Select Damaged File dialog box you saw in Step 3 will reappear. (This happens so you can recover multiple files if needed.)
8) Click Cancel and the Studio Organizer will open.
9) After you’re satisfied all the files you recovered function properly, quit the Studio Organizer, then open the data folder and delete any files with ‘old ’ in the filename. These are the damaged files.
Open the Studio Organizer 7 folder on your Desktop.
Open the Data folder.
Locate this file: 2_TSO 7 Attendance.fmp12
Rename it to: damaged Attendance.fmp12
Locate this file: _Backup_TSO 7 Attendance.fmp12
Rename the duplicate to: 2_TSO 7 Attendance.fmp12
Close the folders and open the software.
That's it, you should be back in business!