For your peace of mind, please be sure you’re backing up your data each evening to a USB flash drive. Here are the steps: When you close the Studio Organizer 7 you’ll be prompted to backup.(Or go to the Wizards menu and select Backup Snapshot.) Click the leftmost button in that dialog box to create a backup folder […]
When Apple released OS X 10.13 they removed code necessary for the Studio Organizer to run on their new operating systems. Unfortunately there is no workaround available and the Studio Organizer will only run on OS X 10.9 through 10.12. With this in mind, if you would like to download the Macintosh version please […]
If you’re receiving a message when opening the Studio Organizer 6, please click Cancel and disregard this message.Macintosh users will see .htm files on their Desktop. Please delete them.What’s Happening?In October 2016 Dropbox.com changed the way .htm files were shared with users. The Studio Organizer 6 uses .htm files hosted by Dropbox to provide registration information. Version […]
In many cases Technical Support will need to see your data files and duplicate the steps you are performing in order to help you troubleshoot a problem. These instructions will tell you how to do this. Please note: These instructions are for the Studio Organizer 6 & 7 only. DUPLICATING YOUR STEPSFirst, let’s provide the […]
In the Studio Organizer 6 you create your own Master password. This is done when you register the software. Your password is never sent to the Studio Organizer.com. You are also sent an email that includes the password you’ve created when you register the software.The first thing to check is that your have ONLY the word Master […]
Sorry, all software sales are final and payments are non-refundable.
I have more than one school. Do I need to purchase a Registration Code for each location? Yes. Your Registration Code is created based on your school address. If you have more than one school location and would like to install a copy of the Studio Organizer in more than one school you are required […]
If your school name or address changes, please click the Change School Information button on the School Info screen. Complete the form and click Submit to email your request. Upon verification, you new Registration Code will be activated. You’ll receive a confirmation email when this is done.
The expiration date on the Registration Code refers to updates, not the software itself. The software will not expire. The Studio Organizer is constantly being updated and improved. Your first year’s worth of updates are free of charge. After the first year if you would like to have the newest version of the Studio Organizer […]
No. There is no automatic billing and there are no contracts. Annual software updates are optional. You may continue to use the Studio Organizer without updating if you wish. The Premier Services program is optional. There are fees associated with this program, and you can cancel at any time.