The majority of users never contact technical support, but we're here to help you if you ever need assistance. We offer email, remote control and telephone support. Email is free, remote control and telephone support are available by appointment on a pay-per-visit basis.
Click here to view the Tech Support options.
In order to encourage users to use the best (and free) support method, we give first priority to messages sent using the Support Wizard built into the software.
If you have an urgent issue and you do not wish to be charged a fee, the fastest and most efficient way to get help is to use the built in Support Wizard. You will normally receive a reply within one business day.
If you would prefer Telephone support the minimum fee is also $20. This method is the slowest and least effective tech support method. Payment for telephone support must be submitted in advance. Click here to purchase.
For fastest service please do not use this form.
Please use the Support Wizard built into the software.