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FREE 30 DAY TRIAL
Try the Studio Organizer absolutely free for 30 days. You can enter up to 100 student records. The trial version is the fully working version. When you're ready to purchase all of your data remains. Just enter your Registration Code for full access.

 

 

 

The Studio Organizer is not an internet based application. All of your data remains safely on your computer. No internet connection is required at your school, but you will want to have access to email for technical support and product announcements. The Studio Organizer is networkable, and you can quickly move your data data between your school computer and your home computer using the Transferring Files Wizard. See the built in Help for details.


Try Our Free Support

You are invited to try our new Smart Support Wizard and test our free email tech support before you purchase the software.



Just download and install the free 30 day trial. When a question comes to mind, give the new Smart Support Wizard a try.

Just click the Support button on the Studio Organizer screen where your question occurs, or select Technical Support from the Wizards menu. Use the Support Wizard to easily create an information packed tech support request.

Email tech support is free and unlimited! That means you'll never have to worry about hours of operation, busy signals, support contracts, or expensive fees. Your email will be answered fast!
Usually within one business day.

 


Frequently Asked Questions

 

 

 

Free 30 Day Trial

 System Requirements

SYSTEM REQUIREMENTS

Windows 7 (32 bit only)
Windows Vista (32 bit only)
Windows XP (SP3 - 32 bit only)
Mac OS X 10.5.7 or higher, including Lion 10.7

1 Gig RAM
500 MB Hard Drive

Quicktime 7 software (or later)
is required to play the birthday songs


Why Windows 64 Bit Operating Systems are Not Certified

The Studio Organizer was created using FileMaker Pro Advanced 11.

FileMaker Inc. does not support the 64 bit versions of any Windows operating systems due to printing issues. However some users have been able to use 64 bits versions of Windows.

If you're able to print successfully from the Studio Organizer using your printer and a Windows 64 bit operating system, you can use the Studio Organizer, but please keep in mind the Studio Organizer is not certified to be compatible with your operating system.

One user worked around her printing problem by deleting then reinstalling the print drivers after the Studio Organizer was installed.

Here are her comments:

"After making sure that all other programs were printing and all other functions in TSO operated, we un-installed printer drivers
per a consumer tip on the Filemaker blogs. We then installed the drivers.
We checked to see if TSO would print, it worked, though
it does connect slower to printer then other programs.


According to the consumer tip, un-installing and reinstalling drivers is not a guarantee. Seems to be a hit or miss option with Filemaker. With us it worked."

 What is the password for the 30 day trial?

The password the free 30 day trial is

Account Name: guest
Password: guest

 Can I keep the data I enter during the 30 day trial?

You can keep the data you have entered during the free 30 day trial simply by registering the software. This disables the trial limitations. The 30 day trial is the full working version, so there's nothing more to download or install.

The first few times you open the Studio Organizer a dialog box will ask if you would like to keep the sample data, or begin with empty files so you can begin to enter your own records. If you'd like to enter your own data during the 30 day trial, click the Empty button to erase the sample data. If you do this, it will be necessary to complete the School Setup tutorial before you can enter student records. To print this tutorial, go the the Main Menu, and click the Tutorials button.

 What are the limitations of the 30 day trial?

The 30 day trial is the full working version.

You can run every report and use every feature of the Studio Organizer with four exceptions:

1) The number of student records is limited to 100 in the trial.

2) Trial users cannot use the Transferring Files Wizard to move their data between school and home...

3) ...or export records...

4) ...or enter their school name and address on the School Info screen.

These features are only available to registered users.

When you enter your Registration Code you disable the 30 day trial limitations. At that time, you can choose to keep all the data you've entered, or zero the files and start from scratch.

 I'd like more time to explore the trial version. Can I download the trial again?

You can download the free 30 day trial as many times as you like. Just delete the entire the expired Studio Organizer folder and download the latest version from the web site. When the software opens, click the Empty button to start with empty files if you wish.

When you're ready to purchase the Studio Organizer just enter your Registration Code and the trial limitations are removed. When you register you'll be asked if you'd like to keep the data entered during the trial period, or zero everything and start from scratch.

 

Registration Codes

 How long does it take to get my Registration Code?

Your Registration Code will be emailed to you as quickly as possibe -- usually within one business day. When purchasing, be sure to complete the Registration Code form carefully. The information you provide will be used to create your unique Registration Code.

 If I choose to pay annually will I be billed automatically?

No. There is no automatic billing and there are no contracts. You are under no obligation. If you wish to continue to use the Studio Organizer, simply purchase another Registration Code. If you do not wish to renew, do nothing.

 If I choose to pay annually will I be reminded before my Registration Code expires?

Yes. Starting two weeks before your expiration date a message will appear each time you open the Studio Organizer. Click the Purchase button to buy another year of use. Be sure to do this before your Registration Code expires to prevent being locked out of the software. Once your new Registration Code arrives, you can enter it by clicking the Purchase button on the Main Menu, then clicking Register.

 What if my school name or address changes?

If your school name or address changes, please select "Change School Information" from the Help menu when the Studio Organizer is running.

Simply fill out the change of address form and mail it in. A new Registration Code will be issued and the old Registration Code will be disabled.

 Purchasing Registration Codes for Multiple Schools

I have more than one school. Do I need to purchase a Registration Code for each location?

Yes. Your Registration Code is created based on your school address. If you have more than one school location and would like to install a copy of the Studio Organizer in more than one school you are required to purchase one copy of the Studio Organizer for each school address. You are only permitted to use the Studio Organizer at one school location.

If you teach at different locations, but are only using one copy of the Studio Organizer -- for example on a laptop computer -- only one Registration Code is required.

 Refund Policy

Since we offer a free 30 day trial, please try the Studio Organizer before you purchase. Sorry, all software sales are final and payments are non-refundable.

Hardware can be returned in original condition within 30 days. A 15% restocking fee will be deducted from your refund.

 

Internet Connection & Remote Access

 Can I install the Studio Organizer on a computer without an internet connection?

Yes, you certainly download the Studio Organizer on a computer that has a reliable internet connection, then use a USB flash drive to transfer the installer to a different computer.

Here's it is step by step:

First, you'll need a USB flash drive. You'll need about 100 megabytes of free space.

Go to the computer with reliable access and visit http://www.StudioOrganizer.com. Go to the Download page.

Click the icon for your operating system. Skip the form. Click Download.

When the download begins, click Save. A Save as... dialog box will appear.

Select your Desktop, don't change the name of the file, click Save. This saves the installer files to your Desktop.

When the download is complete, copy the installer file to your USB flash drive.

Take the USB flash drive to your second computer.

Copy the installer file to the Desktop of the second computer.

Run the installer. (Be sure you don't run the installer from the USB flash drive. This could cause problems.)

That's it! You've just installed the Studio Organizer on the second computer.

 Do I have to be connected to the Internet to use the Studio Organizer?

The Studio Organizer is not an internet based application. All of your data remains safely on your computer. No internet connection is required at your school, but you will want to have access to email for technical support and product announcements. The Studio Organizer is networkable, and you can quickly move your data data between your school computer and your home computer using the Transferring Files Wizard. See the built in Help for details.

 Can I access the Studio Organizer from different locations using the Internet?
No Remote Access

The Studio Organizer is not an internet based solution, so it is not possible to access your data from different locations using a web browser and the internet. But you can use Remote Access software such as Timbuktu or PC Anywhere to remotely control one computer from another.

Also, you can easily transfer your data between school and home using just a USB flash drive and the built in Transferring Files Wizard. Please read Transferring Files between School and Home in the built in Help for step by step instructions.

 How is the Studio Organizer different than a online system?

This is an excellent question.

Click here to read "Pros and Cons of the Cloud."

 

 

Updating to Newer Versions

 How often is the Studio Organizer updated?

The Studio Organizer is updated frequently, but there is no set schedule.

Updates include new features, bug fixes, interface improvements and updated documentation. Martial Arts Organizer 4, the previous version of the software was updated 44 times in it's four year life span.

Because we never want you to miss out on these improvements, updates are free as long as your Registration Code is current.

 How do I get updates and transfer my data into the new version?

Registered users with a current Registration Code can download the most current version of the Studio Organizer free of charge from this web site.

Users can easily transfer all of their data into the newest version by following the instructions on the Updating page.

 Will I be notified when updates are available?

Yes. You will be emailed when a new version of the Studio Organizer is available for download.

 

Transferring Your Data

 Transferring Your Data to a New Computer

It's easy to transfer your data to a new computer. Just follow the Transferring Files Between School and Home instructions in the Working with Data tutorial or the built in Help.

 Transferring Your Data Between School & Home

One of the most popular features of the Studio Organizer is the ability to transfer your data between computers. So if you'd like to take your data home for the evening, you can do so. The Transferring Files Wizard does all the work for you, all you need is a USB flash drive.

This is a free and very popular feature of the software. The Wizard and step by step instructions are built right into the software. Just follow the Transferring Files Between School and Home instructions in the Working with Data tutorial or the built in Help.

 

Importing Data

 Can I import data from another software program?

You can import data from another software package or Excel. It's quite common, as matter of fact.

It's a bit technical and it's never a perfect conversion. It's definitely a matter of trial and error, but a skilled computer person will be able to transfer the majority of your student information, addresses, attendance, etc. into the Studio Organizer. If you've never imported data or worked with tables and fields, you'll definitely want to assign this chore to a computer expert.

All the details are in the built in Help of the Studio Organizer. Just click the Help button on any screen, or select Built In Help from the Help menu at the top of the screen. Next select Importing from the drop down list of help categories. Click on a title on the left to display the text on the right. Print the article since you'll want to have this material in front of you while importing.

The free 30 day trial does allow importing. Feel free to experiment with importing your data before purchasing the Studio Organizer just so you can see what information will transfer.

 

Networking

 Networking the Studio Organizer

The Studio Organizer is networkable, however addition hardware and software is required.

Please read the Networking chapter of the Working with Data tutorial or in the built in Help.

 

Quickbooks Integration & Accounting Software

 Is the Studio Organizer accounting software?

No, thank heavens...

The Studio Organizer will not replace Quicken, Quickbooks, MYOB, or Peachtree software -- it will compliment it.

Provide your bookkeeper or accountant with reports generated from the Studio Organizer. Let the pro's use their accounting software.

 Does the Studio Organizer integrate with Quicken and Quickbooks?

There's a lot of confusion about Quickbooks integration. In most cases, software companies misuse the word. It's mostly marketing hype. It's also expensive, time consuming and unreliable.

Here's what I've heard from users who have been down this road...

There's no need to transfer all of your invoice, tuition and payment data to Quicken or Quickbooks. The invoicing and reports in the Studio Organizer are everything you need. Just create invoices for all of your tuition, pro shop sales, etc. using the Studio Organizer. You can manage your inventory using the Studio Organizer as well.

When it's time to do the bookkeeping print the appropriate invoice or tuition report for the month, quarter, or any time period you desire then hand them to your bookkeeper. He or she can now make a single journal entry for the total tuition, invoices, sales tax, etc.

This is fast and easy. No double entry. No importing or exporting. No balancing two sets of books. No headaches!

 Can I transfer data into Quicken or Quickbooks?

Sorry, no. There is a plugin that allows you do this, but is costs $400 per user.

Since this is far too expensive for the market the Studio Organizer is geared toward there are no plans to offer this feature in future releases.

 

Billing Companies & Payment Processing Services

 Using the Studio Organizer with any Billing Company or Payment Processor

The Studio Organizer does not lock you into one payment processing company or billing service. Instead, you can use any company or service you wish. That's proven to be the best solution.

The Studio Organizer makes it easy to create reports that can be sent to your billing company for processing. Or you can set up Pay Pal subscriptions. Or you can use a billing company. I feel the best solution is to work with your local bank. Set up a merchant account for processing credit cards and debiting for monthly tuition -- that's my recommendation.

Shop around. Services and fees vary greatly.

Once you begin to receive payments you can quickly and easily record them using the Record Invoice Payment Wizard. Take a look at the Payment Processing category in the built in Help for details.

 Do you plan on offering integration with Pay Pal?

Currently no.

But you certainly can use Pay Pal subscriptions to make it easy for your students to pay each month. All you'll need is a Pay Pal business account and an experienced web designer who can add the Pay Pal buttons to your web site.

Then you can use the Record Invoice Payment Wizard to quickly record payments received from Pay Pal.

 

Bar Code Scanners & Student ID Cards

 How quickly is my bar code scanner shipped?

Bar codes scanners are normally shipped right away. If a scanner is not in stock it may take a few extras days to fulfill your order.

All items are shipped Fed Ex Ground to addresses in the United States only.

If you are outside the United States, please email tech support for some tips on how to find a scanner from a distributor within your country.

 I Already Own a Bar Code scanner. Will it work with the Studio Organizer?

Maybe... if your scanner can read the Code 39 bar code, and append a Carriage Return character after each scan as explained below, then more than likely yes, you can use your existing bar code scanner.

Note: If you purchased a bar code scanner from Champions Way for the MAS software, your scanner will only work with that software.

You can test your bar code scanner as a 30 day trial user. That way you'll know if it will work before purchasing the Studio Organizer. Here are the steps:

First, let's be sure your scanner is recognized by your computer. To do this, do not open the Studio Organizer, but instead open a word processing document and scan a bar code. Does the number you've scanned appear in the word processing document? If so, proceed to the next step...

If you do not see each number scanned then your scanner is not being recognized by your computer as an input device, or it's not properly reading the Code 39 bar code font. Or perhaps there's some other conflict or technical issue, but at this point if you cannot scan bar codes into a word processor, you'll want to contact the manufacturer of the scanner for tech support.

Programming the Carriage Return
Many scanners will already add a carriage return after each scan.
This is called a terminator character.

The carriage return is a very commonly used terminator character, and most scanners allow you to change the terminator character via hardware (pin switches), the software included with the scanner, or by scanning programming bar codes created by the manufacturer. Contact the manufacturer of the scanner for instructions. Ask specifically, "How do I make the carriage return the terminator character?" Get the exact steps.

Once this done, you should be able to use your scanner with the Studio Organizer.

 Where can I purchase more self laminating Student ID cards?

We don't sell the Avery 5361 Laminated ID cards, but you can purchase them from your local office supply store or find them online.

Just type "Avery 5361" into your favorite search engine.

 Can I use bar coded key tags or cards?

Yes! We recommend Key Tag World at 800-341-1620 x101.
Prices start at less than $200 for 250 bar coded key tags with your logo.

If you already have cards or key chain tags with bar codes on them, you can give them to your students. Here are the steps:

  1. Pick a card or key chain tag for a student.
  2. Find that student's record.
  3. Scan the bar code on the card or tag into the Student # field.

Repeat the above steps for each student.

That's it!

 

Technical Support

 How do I get help if I have a question?

Fast, FREE Email Technical Support
Asking questions is how we learn. We make it easy to find the answers.
Search the built in Help, or click the Support button to start the Smart Support Wizard. This wizard is a powerful new tool that will help you submit an information packed message. Click the Send button to email your message. You'll receive an answer usually within one business day.

Click here to view the Answers page

Do you offer Telephone Support?

 

Paid Phone
Support Calls

2005  3 calls
2006  7 calls
2007  5 calls
2008  4 calls

2009  0 calls
2010  1 Call

 

In order to keep the Studio Organizer affordable, we closed our call center in 2010 due to lack of demand. Our customer service and technical support is provided free of charge via email.

 

Free and unlimited email technical support means you can ask a question, any time night or day. You'll never have to worry about hours of operation, busy signals, missed calls, waiting on hold, tech support contracts, or how much the answer will cost. And your email will be answered fast! Usually within one business day.

 

Your Email Software

 Setting the Default Email Application

The Studio Organizer does not send or receive email messages. Instead, the software will transfer an email message to your email software, then the email software will send the message. An email account and internet connection are required. If you are using an email application such as Windows Live, Outlook Express, Entourage, Eudora or Mail, the next step is to designate a default email application.

For best results, be sure your email application is open and running before performing these steps or using the emailing features in the Studio Organizer.

Windows 7 & Vista
You can use any MAPI compliant email client, such as Windows Live Mail, Microsoft Entourage or Eudora. You'll select the default email application by going to the Start Menu, selecting Program Defaults, then single click the program you wish to use as the default email program from the list on the left and click Set this program as default on the right.

Now you can click Choose defaults for this program to customize the defaults for your email application. Click OK to save your changes. Restart your computer.

Windows XP
You can use any MAPI compliant email client, such as Outlook Express, Microsoft Exchange or Eudora. It may be necessary to open your email client before sending an email.

You'll select the default email application by going to the Start Menu, selecting Set Program Access and Defaults, then if it's not already selected, single click the Set Program Access and Defaults button on the bottom left.

Now you can click the Custom option and choose the email application you like to use and designate it as your default. Click OK to save your changes. Restart your computer.

Macintosh OS X
Macs with OS X have an application called Mail already installed. You can also use Entourage, Thunderbird or Eudora.

To change the default email application open Mail, then go to the Mail menu and select Preferences. Click the General folder tab and choose your email application from the Default Email Reader drop down menu. If your email application is not in this list, click the Select menu option and an open dialog box will appear. Now find the email application and select it.

 Using America Online, gmail, Yahoo, Hotmail to Send Emails

If you're using America Online or a web based email service such as gmail, Yahoo, Hotmail you can use the Studio Organizer to send email and technical support messages.

Select My Computers Clipboard is used for creating email messages on the General folder tab of the Preferences screen, or in the Smart Support Wizard.

Now each time you click the Send button the email message or tech support information is copied to your computers clipboard. Open AOL or your web browser and go to your email web page, create a new email message, click into the message area and paste. Address the message to tech@StudioOrganizer.com.

Only one email message can be sent at a time. Sending multiple emails requires a dedicated email application such as Outlook, Entourage, or OS X Mail.

 

Common Tech Support Issues

 File Locked Due to Incorrect Date

There is an anti-tampering feature in the software that will lock the software if the date setting on your computer has been rolled back to a previous date. Please do not change the date setting on your computer to a future date then open or use the Studio Organizer. If you do, when you return the date to the correct setting the Studio Organizer will detect the clock has been rolled back and the software will be locked. This can only be corrected by emailing a single data file to technical support.

 

INSTRUCTIONS
• Open the Studio Organizer folder installed on your hard drive.


• PC Users: Open the Data folder.


• Locate the _5vXX.tso file.
  (XX is the version number of the Studio Organizer. If you are using the Studio Organizer 5v14, the file will be named _5v14.tso.)


• Compress and email the _5vXX.tso file to tech@StudioOrganizer.com

Your file will be corrected by technical support and emailed back to you.

 

 Removing Duplicate Installations

Q: Yesterday I entered some data into the Studio Organizer and today I opened it up and everything I'd entered is gone. What happened to my data?

OR

Q: How come the software is asking for my Registration Code? I'm a registered user, but the software still has me in 30 day trial mode.

A: You more than likely have two or more copies of the Studio Organizer installed on your computer...

Click here to read the entire article.

 Windows Font Corruption Fix

Do your invoices, ID cards or other screens appear blank? Is the text missing from buttons?

This is a known Windows operating system bug which is easily fixed.

Click here for the solution


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