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BUILT IN HELP & TUTORIALS
Everything you need to know about the Studio Organizer is built right into the software. On the Main Menu, click the Tutorials button and learn how the software was designed to be used. Click the Help button on any screen and search the built in Help for answers.

 

QUESTIONS?

Asking questions is how we learn. Getting answers should be easy. That's why we offer a variety of ways to get answers fast.

For the most commonly asked questions, check out the Frequently Asked Questions page.

If you can't find the answer you're looking for, click the Email button on any web page.

Or download and install the Studio Organizer and test out the new Smart Support Wizard. Just click the Support button on the Studio Organizer screen where your question occurs, or select Technical Support from the Wizards menu. Use the Support Wizard to easily create an information packed tech support request.

Email tech support is free and unlimited! That means you'll never have to worry about hours of operation, busy signals, support contracts, or expensive fees. Your email will be answered fast! Usually within one business day.

The Studio Organizer is an affordable solution for managing your school.

In order to keep our prices reasonable, we do not have a call center or offer telephone technical support.

Getting Help with the Studio Organizer is always Free!

 

Technical Support is provided free of charge via email.

You can submit questions any time, night or day. No busy signals, no missed phone calls. And most importantly, no tech support contracts or fees.

 

Fast, FREE Email Technical Support
Asking questions is how we learn. We make it easy to find the answers.
Search the built in Help, or click the Support button to start the Smart Support Wizard. This wizard is a powerful new tool that will help you submit an information packed message. Click the Send button to email your message. You'll receive an answer usually within one business day.

 

Or, click here to view the Frequently Asked Questions page

 

What information do I need to provide when I email a question to Tech Support?
First, please be sure to always click the Support button on the screen where your question occurs, or select Technical Support from the Help menu. The Support Wizard will guide you through the process of providing the information we need to answer your question as quickly as possible.

Please state each of these specifically, and you'll get an answer fast:

1) What are you attempting to do?
2) What steps are you performing?
3) What error message are you receiving?

You can even include screen snapshots when using the Support Wizard.

If you cannot access the Smart Support Wizard, technical support questions can be emailed to: tech@StudioOrganizer.com

 

How long does it take to get a response from email Tech Support?
Tech Support emails are normally answered within one business day.

Technical support is provided free of charge via email.
Customer service is also provided via email.

You will recieve a reply as quickly as possible, usually within one business day.

You can submit questions any time, night or day. No busy signals, no missed phone calls. And most importantly, no tech support contracts or fees.

Email tech support is free and unlimited. Just click the Support button on the screen where your question occurs and let the Smart Support Wizard guide you through the process of submitting your question.

In order to keep the Studio Organizer affordable, we do not have a call center or offer telephone technical support.

 

 

Only the Studio Organizer is supported.
From time to time, folks ask us questions about networking, or their operating system, or their printer. Although we might be able to steer them in the right direction, we can only provide expert advise and technical support for the Studio Organizer.

For all other software and hardware issues, troubleshooting and training, we highly recommend you have a computer expert who can assist you.
Having your own computer guru is just as important as having a good dentist or mechanic.